View West Yorkshire SCB Procedures Manual View West Yorkshire SCB Procedures Manual

Quick Guide

January 2019

Welcome to the online procedures for Calderdale Children's Social Care.


  1. Display Options and Printing
  2. What is Included in the Procedures
  3. Amendments and Planned Updates
  4. Terminology
  5. Glossary and Search
  6. Feedback
  7. Register for Updates
  8. Copyright

1. Display Options and Printing

1.1 Display Options

People with a visual impairment may have difficulty accessing the online procedures, if they do, they can change the size of the text/layout - please use the accessibility buttons on the left hand side of every screen; these are the "letter a" buttons increasing in size;


Click a larger "a" button to increase your text size, the very largest being high visibility mode.

1.2 Printing

The procedures should normally be viewed online.

However, users may print chapters, using the "print" icon in which is in the top right hand corner of every page:

print icon

Please note, the procedures will be updated regularly, so staff should avoid retaining printed versions - hard copies are only valid for 72 hours.

2. What is Included in the Procedures

The online procedures contain all 'operational' policies, procedures and guidance for Calderdale Children's Social Care, including 'Children in Need, Looked After Services, Disabled Children, Fostering, and Adoption (including links to One Adoption West Yorkshire, the regional adoption agency).

Children’s Homes Policies and Procedures are found in a separate site which can be accessed by clicking the Children’s Home button on the home screen.

Users can also access the West Yorkshire Consortium Safeguarding and Child Protection Procedures - from the 'Home' Screen.

3. Amendments and Planned Updates

3.1 Amendments

Amendments that have been made to existing chapters and new chapters that have been introduced in this update are indicated on the Contents List and at the top of each chapter.

Click here to view details of updates made to the procedures.

3.2 Planned Updates

The next scheduled update to the online procedures will go live in July 2019.

If you would like to make suggestions for the next update, either as an amendment to an existing chapter or concerning a new chapter please contact Bernadette Johansen (

If you want to use a chapter that has been developed by another local authority, please let Bernadette know. Tri.x need to seek permission for us to use that chapter.

Any amendments to existing procedures should be shown in track changes. In order to allow time for us to incorporate the changes into the online procedures, all amendments need to be received by mid May 2019.

4. Terminology

As far as possible, consistent terminology is used throughout the procedures, which means that some generic terms are used as follows:

'Home' and 'Resource' this is a generic term which means Children's Home, Foster Home
'Child' or 'Young Person' both these terms are used to mean any child under the age of 18. In most chapters however, the term ‘child’ is used.
'Staff' or 'Carer' means all Staff and Carers (including) whether employed or not
'Manager' means Team Manager, it also means YOT Team Manager
'Line Manager' means the first Line Manager of a team/service
Designated Manager The term Designated Manager is often used where notifications or approvals are required by a Manager above the level of Team Manager. Where users see this term they may click on it to view relevant contact details
'Parent' means person with Parental Responsibility
'Regulatory Authority' Regulatory Authority is the generic term used in the procedures to describe the independent regulatory body responsible for inspecting and regulating services e.g. Ofsted.
'Social Worker' This means the worker allocated to the child/family. If there is no allocated worker, the Duty Social Worker or Team Manager is responsible.

5. Glossary and Search

5.1 Glossary

Keywords are terms or phrases which require further definition or explanation (such as 'Significant Harm', 'CAFCASS' or 'Personal Education Plan').

These procedures contain a 'Keywords Glossary' with over 400 definitions and cross references, some of which are highlighted within the body of chapters, like this - Significant Harm. If you find a Keyword like this, access the definition by clicking on it.

You can search for key terms and read definitions in the Glossary which can be accessed from the button on the left hand side of the page.

This Glossary is a live online resource, containing key definitions for social care practitioners. It's a free resource powered and kept up to date by tri.x.

There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedures user.

Some procedures will have these key definitions highlighted in blue, this link will take you to the index of the online glossary.

5.2 Search

You can search the procedures for chapter titles and sub sections of individual chapters.

To do this, click on 'Search' on the left hand side of the screen.

6. Feedback

We would like to hear about your experience of using the online procedures. Please use the Feedback button on the left side of the screen to let us know what you think.

7. Register for Updates

If you would like to be notified when is the procedures are updated or be informed about the briefings we regularly publish, please, register your contact details in 'Register for Updates' - on the left hand side of any screen.

We will manage your data respectfully and in accordance with your preferences and we will never share your data with other organisations for marketing or other purposes.

8. Copyright

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Calderdale Council.